SHIPPING AND RETURNS
SHIPPING POLICY
We ship worldwide. After your order is placed, there is a processing time of 24-48 business hours. Once your order ships, a confirmation email will be sent to you with detailed tracking information. Please note that while we don't foresee any delays after the parcel has shipped, these events may occur. Please contact us in the event our carrier is delayed, and we will be happy to help locate the parcel for you.
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* During sales & events, processing time can take an additional 3-5 business days.
We have the following shipping options within the United States:
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Standard | 5-7 Business Days
Express 2-3 Business Days
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Shipping rates are based on USPS current pricing.
Package shipping days are on Tuesdays and Fridays.
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We will send you a tracking confirmation as soon as processing & handling is completed for Domestic (USA) & International (Worldwide). As stated, once your ordered is processed we cannot do REFUNDS OR EXCHANGES. Due to the high demand of items, there is limited stock on each item, so if a customer order error occurs, all sales are are reviewed and based upon results deemed final if the error was not on historicuapparel.com. Once items have shipped we and with the carrier we are no longer responsible. In the event of any lost, stolen or damaged shipments the buyer assumes all responsibilities of claims made with the shipping carrier. It is the customer's responsibility to ensure that all shipping information is correct at the time of order. During order fulfillment, we are not allowed to change the address once the order has been placed.
Please make sure that the following are all updated and correct for the addresses:
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Address/PO BOX
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Zip Code
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City, State
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Apartment Number (if applicable)​​​​​​​​
RETURN & EXCHANGE POLICY
Standard Policy for US & International Returns
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To be eligible for a return, your item must be unused and in the same condition that you received it. It must be unworn and unwashed without body odor or fragrance within 30 days of the shipment delivery date. The item must be in new condition. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
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All clothing sale and final sale items are not eligible for return for a refund.
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Please keep your tracking number.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. As long as it's unworn and free of odor there should not be an issue.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. It usually takes 3-5 business days to return to your card.
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Damages
In the event your item is damaged or defected [we're deeply sorry!] Please email customerservice@kendalltjohnson.com within 7 days to report the damage. We will be happy to assist you!
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Please click here to initiate a return request.
A response will be made within 24-48 business hours from your most recent inquiry.